IMPORTANT DISCLOSURE: ASAPSkyfares is an independent travel agency. We are not affiliated with, endorsed by, sponsored by, or operated on behalf of any other airline. All airline names, codes, loyalty programme names, fare class brand names, and cabin product names referenced on this page are trademarks or registered trademarks of their respective owners, used here solely in a nominative descriptive capacity to identify the carrier and its products. Official airline policies, fares, schedules, and fees are set by the airlines and are subject to change without notice; always consult the airline's official website for authoritative and current information. ASAP Skyfares operates in association with Infinity Travel (Partner ID: 920687029), Infinity Web Solutions LLC, through established travel partnerships, supplier networks, and booking support services. We also facilitate travel bookings through authorized travel suppliers, consolidators, and global travel partners, including CJ Affiliate (Affiliate ID: 8001738), Travelpayouts.com (Affiliate ID: 744844), and Trip.com (Alliance ID: 8715064). and does not operate airlines, hotels, or other travel services.
Consumer Dispute Resolution Policy
ASAP Skyfares is committed to resolving customer concerns professionally, fairly, and efficiently.
Customers who experience issues relating to bookings, reservations, payments, supplier interactions, or customer service are encouraged to contact our support team before initiating formal disputes.
Complaint Resolution Process
Our dispute resolution process may include:
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Customer complaint review
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Reservation verification
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Supplier coordination
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Payment investigation
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Documentation review
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Resolution assessment
Resolution Timeframes
Response times may vary depending on:
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Supplier participation
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Reservation complexity
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Verification requirements
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Regulatory obligations
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Payment investigations
Supplier Involvement
Certain disputes require coordination with:
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Airlines
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Hotels
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Suppliers
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Payment processors
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Financial institutions
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Affiliated travel partners
Escalation Procedures
If an issue cannot be resolved through standard customer support channels, customers may request escalation for additional review.
This policy does not limit rights available under applicable laws or dispute resolution procedures outlined in our Terms & Conditions.
Contact Information:
United States Office
17901 Von Karman Ave #800
Irvine, California 92612, United States
India Operations Office
1st Floor, HL Wings, Unit 202-213
Sector 11, Dwarka
New Delhi 110075, India
Phone: (848) 292-0070
Email: contact@asapskyfares.com
Website: www.asapskyfares.com