Chargeback Prevention Policy

Effective Date: July 2026

ASAP Skyfares encourages customers to contact us before initiating chargebacks or payment disputes.

Customers should provide:

• Booking reference numbers;

• Reservation details;

• Transaction information;

• Description of the dispute.

We will make reasonable efforts to investigate and resolve disputes promptly.

Chargebacks may require review by:

• Payment processors;

• Financial institutions;

• Travel suppliers;

• Fraud prevention providers;

• Affiliated travel partners.

Improper, abusive, or fraudulent chargebacks may result in service restrictions, collection efforts, or legal remedies where permitted by law.

Anti-Fraud and Anti-Money Laundering Statement

ASAP Skyfares is committed to preventing fraud, financial crime, and misuse of travel services.

We may conduct:

• Identity verification;

• Payment verification;

• Fraud screening;

• Transaction monitoring;

• Risk assessments;

• Supplier verification procedures.

We reserve the right to refuse, suspend, delay, or cancel transactions that present elevated fraud, compliance, or security risks.

We may cooperate with financial institutions, payment processors, suppliers, regulators, and law enforcement agencies when required.

OFAC and Sanctions Compliance Statement

ASAP Skyfares complies with applicable sanctions, export controls, and economic restrictions imposed by relevant governmental authorities.

We reserve the right to refuse services, suspend transactions, or cancel reservations where required by applicable sanctions laws, regulatory requirements, or supplier obligations.

Customers represent that they are not prohibited from engaging in transactions under applicable sanctions laws.

Consumer Dispute Resolution Policy

ASAP Skyfares is committed to resolving customer concerns fairly and professionally.

Customers are encouraged to contact our customer support team before pursuing formal disputes. We will make reasonable efforts to:

• Review complaints;

• Investigate disputes;

• Coordinate with suppliers;

• Provide status updates;

• Seek appropriate resolutions.

Response times may vary depending on supplier participation, transaction complexity, regulatory requirements, and verification procedures.

This policy does not limit any rights available under applicable law or the dispute resolution procedures described in our Terms & Conditions.

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