Booking Fulfillment Policy

Booking Fulfillment Policy

At ASAP Skyfares, we believe that transparency, reliability, and customer support are essential to delivering a positive travel booking experience. This Booking Fulfillment Policy explains how reservations are processed, confirmed, delivered, and supported through our platform.

ASAP Skyfares operates in association with Infinity Travel and Infinity Web Solutions LLC through established travel partnerships, supplier relationships, and booking support services. Our role is to facilitate travel bookings and provide assistance throughout the booking lifecycle while working with authorized travel suppliers, consolidators, and travel partners.

Reservation Processing

Once a customer submits a booking request through our website, customer support team, or authorized booking channels, the reservation enters our booking and verification process. During this stage, our systems and travel partners verify various elements of the booking, including supplier availability, pricing, traveler information, payment authorization, and applicable supplier requirements.

Submission of payment information or a booking request does not automatically guarantee confirmation of travel services. All reservations remain subject to availability, supplier acceptance, fraud prevention review, fare validation, and operational verification.

Booking Confirmation

A booking is considered confirmed only after confirmation is received from the applicable travel supplier, airline, hotel provider, consolidator, or authorized booking partner. Once confirmation has been received, customers will receive booking documentation through the email address provided during the reservation process.

Depending on the travel product purchased, confirmation documents may include:

• Airline reservation confirmations

• Electronic tickets (e-tickets)

• Hotel confirmation vouchers

• Booking references

• Supplier reservation numbers

• Travel itineraries

• Payment confirmations

Customers are responsible for reviewing all booking information immediately after receipt and notifying us promptly if any discrepancies are identified.

Travel Supplier Coordination

ASAP Skyfares coordinates with authorized travel suppliers, booking systems, consolidators, and affiliated travel partners to facilitate reservations and booking fulfillment. The actual travel services purchased through our platform are provided directly by the respective airlines, hotels, and travel suppliers.

While we facilitate the reservation process and provide booking support, the operation and delivery of travel services remain under the control of the respective suppliers.

Supplier responsibilities may include:

• Ticket issuance

• Hotel reservations

• Schedule management

• Inventory management

• Travel service delivery

• Refund approvals

• Cancellation processing

• Travel credits and waivers

Delivery of Travel Documents

Travel documentation delivery varies depending on the travel service purchased.

For flight reservations, customers generally receive electronic tickets, booking confirmations, reservation numbers, and itinerary information after supplier confirmation.

For hotel reservations, customers generally receive confirmation vouchers, reservation numbers, property information, and booking instructions.

Delivery times may vary depending on supplier processing requirements, fraud verification procedures, operational reviews, or payment verification requirements.

Verification Procedures

To protect customers, suppliers, and payment systems, ASAP Skyfares and its travel partners may conduct verification procedures before finalizing a booking. Verification procedures may include:

• Payment verification

• Telephone verification

• Security checks

• Fraud prevention screening

• Booking confirmation validation

• Supplier verification procedures

If additional verification is required, customers may be contacted before final ticket issuance or confirmation.

Customer Responsibilities

Customers are responsible for:

• Providing accurate traveler information

• Reviewing booking confirmations

• Verifying travel dates and passenger details

• Ensuring possession of valid travel documents

• Reviewing applicable supplier policies

• Confirming visa and passport requirements

• Monitoring travel schedules before departure

Failure to review booking details or provide accurate information may affect travel eligibility, supplier approvals, or refund eligibility.

Pre-Departure Support

ASAP Skyfares provides customer support services before departure to assist customers with travel-related inquiries, booking questions, supplier communications, and general travel information.

Customers are encouraged to verify their travel arrangements directly with the airline or hotel provider prior to departure, especially for international travel, schedule changes, or special service requests.

During Travel

During travel, customers may be required to work directly with airlines, hotels, or travel suppliers for immediate operational matters, including:

• Flight delays

• Schedule changes

• Check-in issues

• Hotel check-in assistance

• Room assignments

• Lost baggage

• Supplier operational disruptions

When appropriate, ASAP Skyfares will provide reasonable assistance and support in communicating with travel suppliers.

Our Commitment

ASAP Skyfares remains committed to providing transparent booking practices, reliable customer support, and professional travel assistance throughout the booking process. Through our association with Infinity Travel, Infinity Web Solutions LLC, and our network of travel partners, we strive to deliver a secure, reliable, and customer-focused booking experience.